SHIPPING AND DELIVERY POLICIES

Delivery Process:

Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.

After your order has been completed, you will receive an email and message also with the details of the processing of your order from time to time.

After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.

Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

**All orders are shipped via using suitable renown third party couriers. If this is your first order with us, please ensure you enter the correct billing address for the card before proceeding to your payment. This will ensure there are no delays in processing your Order. 

 

The Range of Location:

For courier products, we ship throughout India across all locations served by reputed courier companies.

Track the Order After Shipping:

Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.

You can track the status of your package 24 hours after your order is dispatched from our store.


Our trusted courier partners:

Delhivery - https://www.delhivery.com/

Blue Dart - https://www.bluedart.com/

Ecom Express- https://www.ecomexpress.in/

DTDC- http://www.dtdc.in/

 

Note: Your order will ship through any of the above mentioned courier partners which is most effective and suitable at the time of booking. 

The free gift policy with fx-pro projector is subject to apply with prepaid order only. the delivery of the free gift will about 2 to 3 weeks from the date of order in the website. your passion is appreciated.

Delivery Time:

We dispatch most orders the estimated shipping time (in business days i.e. excluding public holidays and Sundays) is mentioned against every item and may vary from item to item. The shipping time mentioned refers to delivery in those areas covered by reputed couriers through which we send our consignment. In case a reputed courier does not cover a particular remote location then we will send the consignment by speed/registered post through the Indian Postal Services, which may take 1-2 weeks depending upon the location, with every order, we will send you an email containing the details of the order placed by you. Please note Dispatch may be delayed on occasion of any festival, holiday or Special offer.

Due to Festivals/ Natural Disaster/ Riots/ Strikes or any other Un-avoidable circumstances Delivery Time may get Extended.

 

Shipping Chargers:

Free Shipping on all orders. We have all right to withdraw this offer anytime without further notification.

Notes:

  1.  Cash on Delivery Service is only available at certain pin codes right now.

  2. Fizix is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

  3. Unfortunately, we do not ship outside India at the moment. However, we are working on starting international delivery as soon as possible, so stay tuned!

  4. If any promotional or exclusive shipping is running on a specific product, occasion or for a specific zone of the country then please refer to the terms of that particular offer too.

  5. For any delivery related issue, you may directly Call/ WhatsApp us on +91 9667993225 (Within 10:00 AM to 6:00 PM / Monday to Friday) or mail us at support@amdigital.in

  6. Customers are required to record a proper video of the box upon receipt of the shipment. Without the video evidence, any claim of wrong product/ tempered shipment will not be entertained.

  7. For every COD order, customers are requested to pay 1000/- in advance for the order confirmation. The balance amount has to be paid to the courier partner at the time of delivery.